Support
Something not working, or a question about the game? Here is how to reach us and what to check first.
Contact us
Write to us and we will get back to you. Please tell us your player name, which device you play on and what happened — those three things solve most cases in one reply.
Common questions
I lost my progress. Can I get it back?
If you played as a guest in a browser and cleared your browser data, the identity is gone with it. If you linked an account, sign in with it and your farm comes back. This is exactly why the web version asks you to create an account first.
How do I change the game's language?
Open Settings from the top bar and pick a language. If you have not chosen one, the game follows your device's language and falls back to English.
How do I delete my account?
In the game: Settings, at the bottom. If you have already removed the app, use the account deletion page linked below. Deletion cannot be undone.
I bought something and it did not arrive.
Purchases are confirmed with the store (Google Play, the App Store or Telegram) before anything is added, so a payment that went through will arrive. If it has not, write to us with the store receipt.